TEAMService Contract Overview

A ThyssenKrupp Elevator contract is as user-friendly as the services it provides. We have
taken steps to create a service agreement that is both easy to read and easy to understand.

Services	Platinum Premier	Platinum	Gold	Silver	Bronze
VIEW™	Included	Included	Optional	Not Included	Not Included
VISTA	Based on Conditions	Based on Conditions	Optional	Optional	Not Included
SoundNet	Based on Conditions	Based on Conditions	Optional	Optional	Optional
Preventative Maintenance Repair	Included	Included	Included	Limited	Limited
Parts Repair and Replacement	Included	Included	Included	Limited	Not Included
Quality Assurance	Included	Included	Included	Included	Included
Annual Safety Testing	Based on Conditions	Based on Conditions	Optional	Optionl	Optional
Service Requests During Normal Hours	Included	Included	Included	Included	Not Included
After Hours Emergency Service Requests	Included	OT Labor Not Included	Not Included	Not Included	Not Included

 

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