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TEAMService Contract Overview
 
A ThyssenKrupp Elevator contract is as user-friendly as the services it provides. We have taken steps to create a service agreement that is both easy to read and easy to understand.

Services*
*See detailed Description of services
Platinum Premier
Platinum
Gold
Bronze
Preventative Maintenance Program
Included
Included
Included
Limited
Parts Repair and Replacement
Included
Included
Included
Not Included
Quality Assurance
Included
Included
Included
Included
Service Request During Normal Working Hours
Included
Included
Included
Not Included
After Hours Service Request
Included
OT Premium Labor
Not Included
Not Included
Not Included
VIEW™
Included
Included

Optional
(Included if Checked)
Not Included
VISTA™ Remote Monitoring
Included
(If Checked)
Included
(If Checked)
Optional
(Included if Checked)
Not Included
SOUNDNET® Emergency Communications
Included
(If Checked)
Included
(If Checked)
Optional
(Included if Checked)
Optional
(Included if Checked)
Periodic Safety Testing
Included
(If Checked)
Included
(If Checked)
Optional
(Included if Checked)
Optional
(Included if Checked)
 
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