For your local TEAM ThyssenKrupp Elevator, please enter your zip code:

  Enter
SoundNet® Specialist.
 
SoundNet Call Center personnel are highly trained elevator and emergency communication specialists:
  • Answering in excess of one million calls annually.
  • Handling after-hours emergency dispatch for more than 200,000 units in North America.
  • Responding to 80% of all service request calls in ten seconds or less.
  • Operating in two sites-the main dispatch center is in Coppell, Texas and the "back-up" center in Irving, Texas.
  • Having both English and Spanish speaking capabilities. We also utilize a professional language assistance service, which offers translation services in 175 languages.
  • Digitally recording 100% of service request calls to and from the call center
 Architect  | Products | Services | Modernization | ITS  | Careers
 TEnet 2.0 		Home SearchPrinting versionTop
Copyright © 2008 by ThyssenKrupp Elevator | Imprint/Disclaimer