Service Benefits

Benefits that are second to none.

As a National Account, your company will receive the following benefits:

Service of all major elevator brands, including Otis, KONE, Schindler and Fujitech.
Support by International Technical Services – Americas. ITS-Americas is our centralized service center, where the industry’s leading Master Engineers are available 24/7.
Detailed, customized reporting through VIEW™, our one-of-a-kind reporting website. VIEW puts an end to paper ticketing.
Billing options are customized to suit your accounting needs.
VISTA Remote Monitoring ® – our innovative automated monitoring system that keeps constant watch over your elevators and alerts your local ThyssenKrupp Elevator office only during critical events.
Support from our round-the-clock SoundNet® Emergency Communications Call Center. SoundNet is ready for any emergency situation, service call or after-hours business call, quickly and accurately assessing the situation and dispatching the proper help.

For more information about our National Account’s program, e-mail us at nationalaccounts@thyssenkrupp.com or call us toll-free at 800.824.9666.