We will visit your elevators on a regularly
scheduled basis. These visits will be performed during normal business
hours, Monday through Friday, 8:00am to 4:30pm (except scheduled holidays).
We will respond to callbacks during these hours at no extra charge.
Callbacks are defined as minor adjustments or emergency entrapments.
Callbacks outside of our normal business hours and any overtime work
or testing that you request will be billed to you.
On callbacks outside of normal business hours, we will absorb the
worked hours at straight time rates and you will be charged for
the overtime premium portion only, including for travel time.
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